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We have just launched State of Flux’s 2011 Global Supplier Relationship Management (SRM) Survey and I would like to invite you to participate.
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Over 300 organisations took part in last year’s survey and gained valuable benchmarking data about SRM practices and the value that can be delivered by implementing them effectively. You can download an executive summary here*http://bit.ly/m6gIqa – if you haven’t already and would like to see the full 2010 report, please let me know and I will be delighted to send you a complimentary copy.
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This year’s survey focuses on the current state of SRM practices, value & benefits, stakeholder engagement, governance & process, people & skills, and tools & systems. It also includes a new section on “relationship characteristics” and some questions on the much talked about (but little researched) theme of “customer of choice”.
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To participate in the survey, click on this link: http://www.stateofflux.co.uk/surveys/srm_survey.aspx
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The survey should take 20-30 minutes to complete. Your responses will be treated confidentially and every participant will receive a complimentary copy of the 2011 survey report, containing full findings, year-on-year analysis and case studies from leading organisations.
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Like last year we are also offering you the opportunity to take part in a face-to-face or online workshop prior to the report’s publication, where you will be among the first to see the results and have the chance to discuss key issues with SRM practitioners from other organisations.
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If you have any questions about the survey, or if you would like to discuss SRM in more detail, please get in touch. And please feel free to forward this invitation to any colleagues in your organisation who may be interested in taking part in the research.
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Thanks and kind regards,
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Alan Day
Managing Director
State of Flux